/* FAQ assistant: mascot focus ring, speech nudge and chat panel. Colours come from the page theme variables
   (--panel, --field, --line, --text, --muted, --red), so it follows the light/dark theme automatically. */

/* Visually hidden but focusable: the mascot itself is clicked through the page (see assistant.js). */
.assistant-open{position:fixed;right:14px;bottom:10px;width:1px;height:1px;padding:0;border:0;opacity:0;overflow:hidden;background:transparent;pointer-events:none}
.assistant-open:focus-visible{width:136px;height:170px;opacity:1;border-radius:24px;outline:3px solid var(--red,#fa4439);outline-offset:2px;z-index:21}
.assistant-open.assistant-fallback{width:56px;height:56px;right:18px;bottom:18px;opacity:1;border-radius:50%;background:var(--red,#fa4439);box-shadow:0 8px 24px #0006;pointer-events:auto;cursor:pointer;z-index:21}
.assistant-open.assistant-fallback::before{content:"?";display:grid;place-items:center;height:100%;color:#fff;font:800 26px/1 "Segoe UI",Arial,sans-serif}
@media(max-width:980px){.assistant-open:focus-visible{width:116px;height:145px;right:10px;bottom:8px}}
@media(max-width:480px){.assistant-open:focus-visible{width:96px;height:120px;right:6px;bottom:6px}.assistant-open.assistant-fallback{width:52px;height:52px;right:14px;bottom:14px}}

.assistant-nudge{position:fixed;right:118px;bottom:84px;z-index:22;max-width:230px;padding:11px 14px;border:1px solid var(--line,#303238);border-radius:16px 16px 4px 16px;background:var(--panel,#191b20);color:var(--text,#f5f5f7);font-weight:600;font-size:14px;line-height:1.35;font-family:inherit;text-align:left;cursor:pointer;box-shadow:0 10px 30px #0005;animation:as-pop .35s ease both}
@media(max-width:980px){.assistant-nudge{right:96px;bottom:70px}}
@media(max-width:480px){.assistant-nudge{right:78px;bottom:58px;max-width:190px;font-size:13px}}

/* ---- panel ---- */
.assistant-panel{--as-r:#fa4439;--as-r2:#d62d23;position:fixed;right:16px;bottom:188px;z-index:45;width:min(396px,calc(100vw - 32px));max-height:min(620px,calc(100dvh - 304px));display:flex;flex-direction:column;border:1px solid var(--line,#303238);border-radius:26px;background:var(--panel,#191b20);color:var(--text,#f5f5f7);box-shadow:0 30px 80px #0008,0 0 0 1px #ffffff08 inset;overflow:hidden;transform-origin:100% 100%;animation:as-open .28s cubic-bezier(.2,.8,.25,1) both}
.assistant-panel[hidden]{display:none}
.assistant-panel::before{content:"";position:absolute;inset:0 0 auto 0;height:150px;background:radial-gradient(120% 100% at 0 0,#fa44392e,transparent 70%);pointer-events:none}
.assistant-panel>*{position:relative}

.as-head{display:flex;align-items:center;gap:12px;padding:16px 14px 14px 16px;border-bottom:1px solid var(--line,#303238)}
.as-head-text{min-width:0;flex:1}
.as-head strong{display:block;font-size:17px;line-height:1.2;letter-spacing:-.1px}
.as-status{display:flex;align-items:center;gap:7px;margin-top:4px;color:var(--muted,#a0a3ad);font-size:12px;line-height:1.3}
.as-dot{flex:none;width:8px;height:8px;border-radius:50%;background:#2fd08a;box-shadow:0 0 0 3px #2fd08a2e;animation:as-pulse 2.4s ease-in-out infinite}
.as-close{flex:none;display:grid;place-items:center;width:38px;height:38px;border:1px solid var(--line,#303238);border-radius:50%;background:transparent;color:var(--muted,#a0a3ad);cursor:pointer;transition:background .15s,color .15s,border-color .15s}
.as-close:hover{background:var(--field,#121418);color:var(--text,#f5f5f7)}
.as-close .as-ico{width:18px;height:18px}

.as-avatar{flex:none;display:grid;place-items:center;width:30px;height:30px;border-radius:50%;background:linear-gradient(145deg,var(--as-r),var(--as-r2));color:#fff;box-shadow:0 4px 12px #fa443955}
.as-avatar .as-ico{width:16px;height:16px}
.as-avatar-lg{width:46px;height:46px;box-shadow:0 6px 18px #fa443966}
.as-avatar-lg .as-ico{width:23px;height:23px}
.as-ico{display:block;flex:none}

/* conversation */
.as-log{flex:1;min-height:0;overflow-y:auto;padding:16px 14px 8px;display:flex;flex-direction:column;gap:12px;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:var(--line,#303238) transparent}
.as-row{display:flex;align-items:flex-start;gap:8px;animation:as-rise .28s ease both}
.as-row-user{justify-content:flex-end}
.as-msg{max-width:86%;padding:11px 14px;border-radius:18px;font-size:14.5px;line-height:1.5}
.as-msg p{margin:0 0 7px}.as-msg p:last-child{margin-bottom:0}
.as-bot{background:var(--field,#121418);border:1px solid var(--line,#303238);border-bottom-left-radius:6px}
.as-user{background:linear-gradient(145deg,var(--as-r),var(--as-r2));color:#fff;border-bottom-right-radius:6px;box-shadow:0 8px 20px #fa443940}
.as-typing{display:flex;gap:5px;padding:14px 16px}
.as-typing i{width:7px;height:7px;border-radius:50%;background:var(--muted,#a0a3ad);animation:as-bounce 1.1s ease-in-out infinite}
.as-typing i:nth-child(2){animation-delay:.15s}.as-typing i:nth-child(3){animation-delay:.3s}

.as-steps{margin:0 0 9px;padding:0;list-style:none;counter-reset:step;display:grid;gap:8px}
.as-steps:last-child{margin-bottom:0}
.as-steps li{counter-increment:step;display:grid;grid-template-columns:24px 1fr;gap:10px;align-items:start}
.as-steps li::before{content:counter(step);display:grid;place-items:center;width:24px;height:24px;border-radius:50%;background:#fa443926;color:var(--as-r);font-size:12px;font-weight:800}

/* services list inside an answer */
.as-group{margin-top:12px}
.as-group-title{margin:0 0 6px;color:var(--as-r);font-size:11px;font-weight:800;letter-spacing:1.4px;text-transform:uppercase}
.as-svc{display:flex;align-items:center;gap:10px;margin:0 -6px;padding:9px 8px;border-radius:12px;color:inherit;text-decoration:none;transition:background .15s}
.as-svc:hover,.as-svc:focus-visible{background:#fa44391a;outline:none}
.as-svc-text{display:grid;gap:1px;min-width:0;flex:1}
.as-svc-text b{font-size:14px;font-weight:700}
.as-svc-text small{color:var(--muted,#a0a3ad);font-size:12px;line-height:1.35}
.as-go{width:16px;height:16px;color:var(--muted,#a0a3ad);transition:transform .15s,color .15s}
.as-svc:hover .as-go{transform:translateX(2px);color:var(--as-r)}

/* buttons inside answers */
.as-actions{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}
.as-action{display:inline-flex;align-items:center;gap:7px;min-height:40px;padding:0 15px;border:1px solid var(--line,#303238);border-radius:999px;color:var(--text,#f5f5f7);font-weight:700;font-size:13px;text-decoration:none;transition:transform .15s,border-color .15s,background .15s}
.as-action .as-ico{width:16px;height:16px}
.as-action:hover{border-color:var(--as-r);transform:translateY(-1px)}
.as-primary{border-color:transparent;background:linear-gradient(145deg,var(--as-r),var(--as-r2));color:#fff;box-shadow:0 8px 18px #fa443940}
.as-primary:hover{border-color:transparent;filter:brightness(1.06)}

/* topic cards (first screen) and follow-up pills */
.as-suggest{margin-top:2px;animation:as-rise .3s ease both}
.as-chips-title{margin:0 2px 8px;color:var(--muted,#a0a3ad);font-size:11px;font-weight:800;letter-spacing:1.3px;text-transform:uppercase}
.as-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.as-topic{display:flex;flex-direction:column;align-items:flex-start;gap:7px;min-height:64px;padding:11px 12px;border:1px solid var(--line,#303238);border-radius:16px;background:var(--field,#121418);color:inherit;font-family:inherit;font-weight:650;font-size:13px;line-height:1.3;text-align:left;cursor:pointer;transition:transform .15s,border-color .15s,background .15s}
.as-topic .as-ico{width:20px;height:20px;color:var(--as-r)}
.as-topic:hover{transform:translateY(-2px);border-color:var(--as-r);background:#fa44390f}
.as-pills{display:flex;flex-wrap:wrap;gap:7px}
.as-chip{display:inline-flex;align-items:center;gap:7px;min-height:38px;padding:7px 12px;border:1px solid var(--line,#303238);border-radius:999px;background:transparent;color:inherit;font-family:inherit;font-weight:600;font-size:12.5px;line-height:1.25;text-align:left;cursor:pointer;transition:border-color .15s,background .15s}
.as-chip .as-ico{width:15px;height:15px;color:var(--as-r)}
.as-chip:hover{border-color:var(--as-r);background:#fa44390f}

/* input */
.as-form{padding:8px 14px 12px;border-top:1px solid var(--line,#303238);background:var(--panel,#191b20)}
.as-field{display:flex;align-items:center;gap:6px;padding:5px 5px 5px 16px;border:1px solid var(--line,#303238);border-radius:999px;background:var(--field,#121418);transition:border-color .15s,box-shadow .15s}
.as-field:focus-within{border-color:var(--as-r);box-shadow:0 0 0 3px #fa443928}
.as-field input{flex:1;min-width:0;min-height:40px;border:0;outline:0;background:transparent;color:inherit;font-size:16px;font-family:inherit}
.as-send{flex:none;display:grid;place-items:center;width:42px;height:42px;border:0;border-radius:50%;background:linear-gradient(145deg,var(--as-r),var(--as-r2));color:#fff;cursor:pointer;box-shadow:0 6px 14px #fa443945;transition:transform .15s}
.as-send:hover{transform:scale(1.06)}
.as-send .as-ico{width:19px;height:19px}
.as-hint{margin-top:8px;text-align:center;color:var(--muted,#a0a3ad);font-size:11.5px;line-height:1.3}
.as-hint a{color:var(--text,#f5f5f7);font-weight:700;text-decoration:none;white-space:nowrap}
.as-close:focus-visible,.as-topic:focus-visible,.as-chip:focus-visible,.as-send:focus-visible,.as-action:focus-visible,.as-hint a:focus-visible{outline:2px solid var(--as-r);outline-offset:2px}

body.light .assistant-panel{box-shadow:0 30px 70px #1c24362e,0 0 0 1px #ffffffb0 inset}
body.light .assistant-panel::before{background:radial-gradient(120% 100% at 0 0,#fa443924,transparent 70%)}

@media(max-width:980px){.assistant-panel{bottom:162px;max-height:min(620px,calc(100dvh - 262px))}}
/* phones: a bottom sheet with a grabber, above the sticky header, respecting the home indicator */
@media(max-width:600px){
  .assistant-panel{left:0;right:0;bottom:0;width:auto;max-height:min(88dvh,720px);border-radius:26px 26px 0 0;border-bottom:0;z-index:60;transform-origin:50% 100%;animation-name:as-sheet}
  .assistant-panel::after{content:"";position:absolute;top:7px;left:50%;width:42px;height:4px;margin-left:-21px;border-radius:4px;background:var(--line,#303238)}
  .as-head{padding-top:22px}
  .as-form{padding-bottom:calc(14px + env(safe-area-inset-bottom,0px))}
  body.assistant-active #mascot-scene,body.assistant-active .assistant-open,body.assistant-active .assistant-nudge{visibility:hidden}
}
@keyframes as-open{from{opacity:0;transform:translateY(14px) scale(.96)}to{opacity:1;transform:none}}
@keyframes as-sheet{from{opacity:.4;transform:translateY(40px)}to{opacity:1;transform:none}}
@keyframes as-pop{from{opacity:0;transform:translateY(10px) scale(.97)}to{opacity:1;transform:none}}
@keyframes as-rise{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
@keyframes as-bounce{0%,60%,100%{transform:translateY(0);opacity:.5}30%{transform:translateY(-4px);opacity:1}}
@keyframes as-pulse{50%{box-shadow:0 0 0 6px #2fd08a00}}
@media(prefers-reduced-motion:reduce){.assistant-panel,.assistant-nudge,.as-row,.as-suggest,.as-typing i,.as-dot{animation:none}}